CAREERS

AVAILABLE POSITIONS

Check out available positions in our various office locations.

Sales Manager

Job Description

We’re looking for someone with a real entrepreneurial spirit and willingness to learn fast and work fast. The successful candidate will work closely with the sales team and CEO to manage a high-volume network of partners. You will receive sales training, and then you’ll be responsible for finding and cultivating successful partnerships and customer relationships with companies all across the English-speaking world. The candidate will also work closely with related organizations such as marketing, customer support, and the product teams in facilitating customer and partner adoption. The group is metrics-driven and and volume-driven. You’ll be using an online CRM offering to coordinate and manage activity, so attention to detail is key.

Requirements
  • Bachelor’s degree, preferably in Computer Science, a technical discipline, or business.
  • 2-5 years of work experience in a technology field, ideally with exposure to software development.
  • 2-5 years of experience with or exposure to business development or technical sales.
  • Has experience in selling Single Sign-On solution with good working knowledge and understanding of Single Sign-On concept.
  • Good customer-relationship skills, including the ability to drive the conversation and to phrase things in a confident, compelling, and appropriate manner.
  • The ability to handle high volumes of activity and responsibility, and to prioritize accordingly.
  • The ability to be self-sufficient. At times, you may be dealing with high volumes of inbound prospects, but at other times, you may need to actively find deals. You must be fearless in finding, contacting and engaging with these deals.
  • Strong attention to detail, and a strong inclination towards taking the initiative.
  • Willing to travel (the job requires the successful hire to travel a lot).

Sales Engineer

Job Description

We’re looking for talented and motivated individuals who can learn and work fast. The successful candidate will be based in our Cebu office and will work closely with the sales manager as well as CEO to manage a high-volume network of partners while growing our sales pipeline and reaching our aggressive growth across APEJ. The group is metrics and volume-driven.

The Sales Engineer will also be responsible for providing technical, functional and subject matter expertise of SSO to the customers through technical presentations. Therefore, the candidate has to create sales presentations and conduct product demonstrations for the various use cases of CloudGate.  His/her performance will have a direct impact on the overall sales team’s effectiveness.

Requirements
  • Bachelor’s degree, preferably in Computer Science, a technical discipline, or business.
  • 2-5+ years of work experience in technical sales specifically, ideally with exposure to development life cycle.
  • Has experience in selling SSO solution with good working knowledge and understanding of SSO concept.
  • Strong customer interaction skills combined with excellent verbal and written communication skills.
  • Sales presentation experience required.
  • Have a passion to serve the customer, which has played out in some customer-facing like consulting or support, ideally sales engineering.
  • The ability to be self-sufficient. At times, you may be dealing with high volumes of inbound prospects, but at other times, you may need to actively find deals. You must be fearless in finding, contacting and engaging with these deals.
  • Willing to travel (the job requires the successful hire to travel a lot).
  • Excellent written and verbal English is required.
Plus Points
  • Experience with at least one network security protocol (e.g. SAML, LDAP).
  • An understanding of core security concerns of cloud service.

Quality Assurance Engineer (SDET)

Job Description

The successful candidate will be involved in the design, creation and debugging of embedded systems code during the full lifecycle of firmware development. This will require working as part of the firmware team, meeting pre-agreed schedules and offering firmware solutions.
He/she will be participating in the design and development of code based on product specifications, participate actively in design and code reviews, and, unit and integration testing of the firmware. Related expertise and experience in specific firmware technologies is an advantage

Requirements
  • Bachelor’s degree in Computer Science, Information Technology or its equivalent.
  • With 3-4 years of experience as a Software Engineer in Test (SDET/ SET).
  • Comprehensive experience in all aspects of testing – test plans, writing tests, and executing tests.
  • Detailed understanding of scripting languages – Java, Bash/Shell Scripting.
  • Experience in performance, load/stress testing of web applications.
  • Solid knowledge of software testing concepts and best practices.
  • Working knowledge of agile methodologies and best practices.
  • Hands on experience in writing, executing, and maintaining test plans.
  • Understanding of UX and UI principles.
  • Highly motivated / demonstrates passion and accountability.
  • Ability to manage numerous concurrent activities and tasks under time constraints.
  • Team player with excellent communication skills (oral and written).
  • Strong attention to details.

Technical Support Representative

Job Description
  • Responsible for providing customer and technical support for CloudGate customers through email.
  • Identify, analyze and troubleshoot customer problems.
  • Must be able to demonstrate strong values, be assertive and showcase a professional demeanor.
  • Provides end to end customer service.
  • Offers alternative solutions when appropriate if the issue is beyond the representative’s training and scope of responsibility with the objective of resolving the customer’s concerns.
  • Adhere to schedules, guidelines and requirements in accordance with the company’s set policies and procedures.
Requirements
  • At least 2 years in college or a bachelor’s degree in IT/Computer Science or its equivalent.
  • At least 1 year IT/Technical support experience in a call center environment or directly related experience in a similar technical environment.
  • Familiarity with G Suite and Microsoft 365 Applications.
  • Knowledge in API provisioning.
  • Analytical with effective negotiation and problem solving skills.
  • Excellent English communication and interaction skills – conversant in English and can convey information effectively.
  • Meticulous, and strong attention to detail.
  • Interest in cloud technology.
  • Experience in IT security domain, in a technical role.
  • Have ability to work with customers on resolution of technical roles.
  • Willing to work on a graveyard shift / shifting schedule.
Preferred Skills / Extra Points For
  • Applicants who have experience and knowledge on the following:
    a. Single Sign On
    b. SAML
    c. OAuth2
    d. Open ID
Location: Cebu, Philippines

Country Manager

Job Responsibilities
  • Recruit and manage a local sales team, sales engineers, and eventually administrative staff and HR personnel as the company grows.
  • Directly report to the CEO to manage and grow a network of partners, both large and small.
  • Serve as the “face” of ISR through collaborating with customers, partners, and industry groups.
  • Plan and execute the overall go-to-market and sales strategy, including demand generation and identification of key deals.
  • Bridge the US team and the other global offices to facilitate customer and partner adoption.
Requirements
  • Experience with or exposure to business development or technical sales of cloud security solution. Having experience in selling Single Sign-On or cloud security solution is also desirable.
  • Country manager experience is desirable but not required.
  • The ability to build and manage the operation from an HR and financial perspective is also required in the long run.
  • At least 5 years of experience with general management and especially sales.
  • Superb customer-relationship skills, including the ability to drive the conversation and to simplify difficult security concepts in a confident, compelling, and appropriate manner.
Location: USA

RECRUITMENT PROCESS

The recruitment process will take approximately two weeks.

Step 1
Apply
STEP 2
Interviews
STEP 3
Job Offer

Note:  Assignment could also be given depending on the applied position or location.

WHY ISR?

In ISR we grow as a team under the dynamic environment.

TEAM BUILDING
ACTIVITIES

We hold quarterly team building events for our employees to strengthen camaraderie and promote team engagement. It is a great opportunity for them to communicate with people in other departments and make them more unified.

LANGUAGE
LESSONS

Because of our cultural diversity aiming at global expansion, we provide English classes for our non-English speaker employees, and Japanese classes for our non-Japanese speaker employees to further enhance communication among teams.

PERFORMANCE
EVALUATION

The company conducts performance evaluation semi-annually thru delegated supervisors to discuss employee’s achievements and future goals. Thus, ensuring the career growth and development throughout their stay in the company.

APPLY NOW!

If you wish to apply for a position in Japan, please apply from ISR Japan career page.

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